SHIPPING & RETURNS
Shipping Policy
Pre-order
Our pre-order items have a 6-8 week turnaround time. If your purchase does not arrive after the given time period then please E-mail us for further details. Though this is rare, sometimes unexpected delays may occur, so please keep these possible issues in mind when pre-ordering for a special occasion. Despite this, we strive to send products out on time and uphold the best customer care.
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Delivery
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Our standard delivery times are between 3-5 days. If there is likely to be a delay with your order, we will contact you to let you know.
Return & Exchange Policy
If you encounter any issues with the product you have received, please contact us by E-mail within 1-3 days of purchasing the item/s. we are happy to offer a refund if the following conditions are met:
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The Abaya is in its original, unworn condition.
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All tags and labels are intact.
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The Abaya is returned in its original packaging.
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Please note that we do not offer refunds on items that have been worn or show signs of wear or tear, as we are unable to resell items that are not in their original state.
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